Clappit allows you to choose the preferred tickets delivery method, also valid for services and products bought online along with the ticket.
You can choose which tickets to sell depending on the event and the type of venue hosting the event.
It is possible to activate one or more delivery option: paper tickets, print-at-home, digital or dematerialized.
Paper tickets with shipping
The paper ticket is the traditional ticket printed with a thermal printer.
The customers can buy this kind of tickets online or onsite (if there is a box office).
Clappit's staff takes care of the entire shipment process, which can be carried out in Italy and abroad, even outside the European Union.
For Italy shipment, the estimated delivery time is three working days, while abroad between three and five days.
Paper tickets with pick up at the box office
The customers buy online the tickets and pick it up at the box office.
They will show the order confirmation at the ticket office and will be able to collect their tickets.
Usually, the pick-up at the event starts at least two hours before the start of the show and is also available for a period of time following the start of the show itself.
Print-at-home tickets are the tickets bought online, that the customer receives in PDF format via e-mail.
It must be printed and presented at access control on the day of the event.
Digital tickets are one of the most modern types of tickets.
For events subject to Italian SIAE regulations, certified access control is mandatory.
The dematerialized ticket can be used on different supports.
Contact Clappit for more information on the types of tickets you can sell with the automated ticketing system.