Build your customer loyalty

Clappit ticketing system allows the management of loyalty programs, ideal for events that take place over a long period of time, such as theater seasons, concerts, etc.

• The organizer establishes how many points to assign to each individual event or product that can be purchased online, but not only. 
  It is also possible to assign points to a specific action performed by the customer, such as registration, subscription to the newsletter, reading the ticket at access control, etc.
• The system allows you to assign a specific number of points to each individual product or action, which can also vary over time.
  This can be useful, for example, to support and stimulate the sale of certain products or services: for example, you can double the points for events that are not selling very well or to support a Christmas promo.
• The organizer can track the situation at any time: knowing who is the user with the most points, the history of points acquisition for each user and the prizes redeemed.
• The loyalty program system is also extremely reliable: if a ticket is refunded, the corresponding points will be eliminated.

Case history - Web Fidelity Card Teatro Q77

New for the 2024-2025 season for the Teatro Q77 in Turin is the Web Fidelity Card, to reward customers who passionately follow the shows and concerts offered by the theater.

Through the collection of points, the customer can redeem:

Drinks to be consumed on site
Apericena for the various available dates
A discount voucher to be used on the theater's sales page to purchase other shows