Name change

For light music and entertainment events with over 5,000 spectators, the nominative ticket is in force according to the decree law of 27 June 2019 (Battelli law against "Secondary Ticketing"). However, it is possible to change the name after the purchase.

We remind you that each ticket must by law bear the name of the person who actually participates in the event.
On the day of the event, at the entrance, in addition to the ticket, a valid identity document will also be required to verify access authorization, in the event of a mismatch you will not be able to access the event, without any right to a refund.

The name change procedure is permitted according to timelines and procedures defined directly by the Organizer, which will be published in the information sheet dedicated to the event.

Have you purchased from the Clappit website?
Log in with your account, open the order concerned in the "My Orders" item and proceed with the name change.

Have you purchased from one of the sales pages linked to Clappit?
Log in with the user you registered with on this page, open the order concerned in the "My Orders" item and proceed with the name change.

The name change operation has a cost of € 2.50 (including VAT) for each ticket.

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