Refund request taken in charge

Your refund request has been recorded and is being processed.

You will receive an email confirming that the refund process has been initiated, along with the refund amount and the method that will be used for your order.

If the refund is to be issued as a voucher, the email will include the voucher code and the terms and conditions for its use.

There is no need to submit your request again.

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Accreditation, ticketing, fairs and passes management. Download our brochure and discover how we can help you engage and reward your audience.

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Clappit is a trademark of:
Bemils Srl
a Socio Unico
Via Fosse Ardeatine, 4 -20092 Cinisello Balsamo (MI)
PI 05589050961
Iscr. C.C.I.A.A. Milano R.E.A. 1833471

Credits:

Clappit is based on the Belive 6.2 ticketing platform, certified by the Italian Revenue Agency (Agenzia delle Entrate) under protocol no. 2025/445474 dated November 6, 2025.

On Clappit your purchases and your data
they are secure and protected by an SSL certificate
with 128-bit encryption.