Help

Find the right answer and solve all your doubts on the ticket office.

Deepen every aspect of the ticket office for the show.

Italian SIAE management

1The print-at-home ticket, how to use it correctly
2How to manage free tickets in a fiscal event
3Can you change the day or time of the event?
4What to do at the SIAE office to create an event and sell tickets.
5What is the local code or BA code?
6Is Clappit ticketing platform a certified system for ticket sales?

Full Ticketing

1What is Clappit Full Ticketing?
2What are packages?
3How can I print tickets for my event?
4What tickets can I sell with Clappit?
5How can I sell tickets directly from my website?

Access control

1How can I check the entry of participants to my event?
2Where do I find the material to perform access control for my event?
3Is it mandatory to check the tickets validity?

Clappit Expo Exhibitor

1How Clappit Expo Exhibitor can help me?
2What is Clappit Expo Exhibitor?

Pass management

1What is an event pass and what is it for?
2How can I realize the passes for my event?
3Does Clappit also provide pass accessories?

Business Event

1Can I use Clappit services for business events?

Event creation

1Where do I create the places for my event?
2How to choose the correct type of event.
3What are nominal tickets?
4I have just registered and I want to publish an event, what should I do?
5Create one or more price sectors
6How do I manage the "privacy" of my event?
7What is the minimum or maximum number of tickets that can be purchased?
8What is the purchasable ticket multiple?
9What is the buyer name?
10What is the buyer type?
11Can I manage different types of places?
12How can I send the tickets to the participants?
13What is a paid event?
14What is a free event?

Box office

1What kind of printers do you sell for ticket sales at the box office?
2With Clappit is it possible to personalize admission tickets?
3With Clappit, what ticket formats can I use?
4With Clappit, can I sell both online and at the box office?
5What do you need to sell tickets for your event?
6What is the box office for ticket sales?
7Do I need to buy a license to activate a local ticket office?
8Do I need to buy hardware or other tools to sell tickets for events and shows?
9Is Clappit a certified ticketing platform?

Registration, access, profile management

1Registration on official event or partner sites.
2Registration and access with social platforms.
3I have not received the registration confirmation e-mail.
4Access from a tablet or smartphone.
5I want to delete my account from the site, how do I do it?
6I forgot my login password, how can I recover it?
7I can't log in, because my user has been blocked?
8Find the list of my orders related to my Clappit purchases.
9Change the access data to the Clappit profile.
10With the same registration can I buy tickets and create my event?
11Where do I enter my bank details to get the payment?
12How do I create or change my billing or shipping address?
13How can I change my registration data?
14How can I unsubscribe from the newsletter subscription?

General information

1Is the Clappit ticketing system certified for ticket sales?
2What kind of events can be managed with the Clappit ticket office?
3Who can use the Clappit ticketing system?
4Is using the Clappit ticketing system free?
5What is the do-it-yourself Clappit ticketing system?
6Is the Clappit ticketing system safe?
7Is Clappit a new social media platform?
8What is the do-it-yourself Clappit ticket office?
9What kind of events can I manage with Clappit?
10Who is Clappit dedicated to?

Ticketing words

1What is a fixed-shift ticket at the ticket office?
2What is meant by season on Clappit
3What is a free-shift ticket at the ticket office?
4What is a subscription?
5What is a buyer?
6What is a price sector?
7What is a sector?
8What is meant by space and venue on Clappit?
9What does perfomance mean about Clappit?
10What do you mean by season on Clappit?

Seat map Creation and design

1What is the increase in numbering?
2What are the types of numbering?
3How do I get an even and odd numbering from the center of an industry?
4How do I create the numbering of a sector?
5What is the difference between a seat map and a seating configuration?
6What is a seating configuration?
7Is using the map seats free?
8What is a place map?

Do you need help?

To speed up the answer, write us all the useful information

WRITE US

Call us Monday to Friday from 9 to 13 and from 14 to 18.

Call

Enter the help section for more information.

F.A.Q

 

This site uses cookies to gather anonymous navigation data in order to provide you a better user experience.

More info