Ticketing and access control for an international sporting event
The Rhythmic Gymnastics World Cup is one of the most important international sporting events in the federation calendar, structured across multiple stages and featuring gymnasts and audiences from around the world.
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For the Italian stage, we have been the official ticketing platform since 2017, supporting the organization with the complete management of sales, access control and on-site operations.
The challenge
An international sporting event of this scale requires:
✔️ ticket sales and season passes across multiple days
✔️ seat selection via interactive map
✔️ discounted rates for federation members
✔️ fast access control for large-scale venues
✔️ continuous reporting for the organizer
In addition, the event involves managing an international audience and athletes accredited through the federation.
The solution
We developed a customized sales private label, aligned with the event’s branding and designed to manage:
✔️ daily tickets and multi-day passes
✔️ different seating categories
✔️ ticket purchases with seat map selection
A key feature is the integration of the FGI membership number, allowing athletes to access discounted rates.
Membership codes are provided by the organizer and automatically validated by the system during the purchase process.
On-site sales and operational control
For on-site ticketing, we provide Boca fiscal printers and our box office web app, which enables:
✔️ on-site ticket sales
✔️ management of complimentary tickets and reservations
✔️ real-time sales monitoring through advanced reporting
For access control, professional scanning devices are used, ideal for handling high traffic volumes and concentrated entry peaks.
Refund management: the 2020 case
For the 2020 edition, initially postponed and later held behind closed doors, we developed a dedicated refund private label, allowing users to:
✔️ enter the details of purchased tickets
✔️ provide an IBAN for reimbursement
✔️ choose between a full refund or a donation to the organizer
A flexible solution designed to manage an extraordinary situation in an orderly and transparent way.
Clappit for international sporting events
The Rhythmic Gymnastics World Cup project demonstrates how an advanced ticketing platform can support high-level sporting events by integrating:
✔️ online and on-site sales
✔️ customized private labels
✔️ discounted federation rates
✔️ professional access control
✔️ real-time reporting
A reliable solution for federations and organizers of international sports competitions.
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