Teatro Pime

Automated ticketing for theatre seasons and live performances

Since 2017, Teatro Pime in Milan has been using Clappit to manage the majority of its scheduled performances.

We implemented a simple and intuitive sales system, which has evolved over time to respond to regulatory and market changes, including social distancing requirements and named tickets during the 2020–2021 period.

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The challenge

A theatre with year-round programming requires:

✔️ ticket sales for individual performances
✔️ management of seasonal subscriptions and special packages (e.g. holiday season)
✔️ differentiated pricing and dedicated discounts
✔️ seat selection via interactive map or automatic best-seat assignment
✔️ adaptability to changing regulations

The Clappit solution

For Teatro Pime, we activated an integrated automated ticketing system, enabling:

✔️ online sales of performances and subscriptions
✔️ multi-pricing management with customized discounts
✔️ seat selection via map or automatic best-seat allocation
✔️ issuance of fiscal tickets in full regulatory compliance

The system is integrated with:

✔️ on-site box office via dedicated web app
✔️ Boca fiscal printer
✔️ professional access control for tickets and subscriptions

The results

✔️ operational continuity since 2017
✔️ centralized online and on-site management
✔️ regulatory flexibility during the pandemic period
✔️ simplified purchasing experience for the audience

Clappit for theatres and cultural seasons

The Teatro Pime project shows how an automated ticketing platform for theatres can support:

✔️ complex theatre seasons
✔️ multi-format subscription models
✔️ integrated online sales and box office operations
✔️ synchronized access control
✔️ up-to-date regulatory and fiscal management

A scalable solution for theatres, auditoriums and cultural venues with continuous programming.